Privacy Policy

Herbert & Nancy Limited
Last updated: 22/09/2025

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Herbert & Nancy Limited (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or shop with us.

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Information We Collect

When you place an order, sign up for newsletters, or contact us, we may collect personal details such as your name, email address, phone number, and postal address. Payment details are processed securely through our trusted payment providers and are not stored by us. We may also collect information about how you use our website, including pages visited and time spent, to improve your shopping experience.

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How We Use Your Information

We use your information to process and fulfill your orders, communicate with you about your order, promotions, and updates (only if you opt-in), improve our products, services, and website functionality, and comply with legal obligations.

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Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers (such as couriers and payment processors) strictly for order fulfillment. We will disclose information if required by law or to protect our rights.

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Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online transmission is completely secure, so please be cautious when sharing sensitive information.

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Cookies and Tracking

Our website uses cookies to enhance your browsing experience and collect analytics data. You can disable cookies in your browser settings, but this may affect website functionality.

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Your Rights

You have the right to access, correct, or request deletion of your personal information. You can unsubscribe from marketing communications at any time by clicking the unsubscribe link or contacting us directly.

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Retention of Data

We retain your personal information only as long as necessary to fulfill orders, comply with legal obligations, or as otherwise described in this policy.

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Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

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Herbert & Nancy Limited
216 Yarrow Street, Richmond, New Zealand
info@herbertandnancy.co.nz
027 812 7799

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Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated revision date.